hi, i bought a ring intercom, and my doorbell is a URMET 1130/4G-24B… It’s not present in the app, i followed the guide for the 1130/12g, the test works for the “push the external button” and the app detects that, but fails on the “now open the gate from the app”, as it triggers the internal door and not the external gate… what can i do to fix this, which is the correct terminal to have it open the external gate? i just need that… thanks
solved moving the grey cable from 9 to the bottom contact of the button on bottom right!
Hi @mrshark. I’m glad you were able to resolve this issue, thank you for sharing the solution that worked for you! If you run into any issues with your Intercom in the future, please feel free to get in touch with our Intercom support team via phone or email.