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M

mrshark

Urmet 1130/4g-24b

installation

troubleshooting

intercom

hi, i bought a ring intercom, and my doorbell is a URMET 1130/4G-24B... It's not present in the app, i followed the guide for the 1130/12g, the test works for the "push the external button" and the app detects that, but fails on the "now open the gate from the app", as it triggers the internal door and not the external gate... what can i do to fix this, which is the correct terminal to have it open the external gate? i just need that... thanks

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07-05-2023 04:07:37

Responses (2)

M

mrshark

solved moving the grey cable from 9 to the bottom contact of the button on bottom right! ![image|319x246](upload://yEaiyraN27lF4G1PfnfWs2O7ray.png)

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07-05-2023 04:31:49

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C

Caitlyn_Ring

Hi @mrshark. I'm glad you were able to resolve this issue, thank you for sharing the solution that worked for you! If you run into any issues with your Intercom in the future, please feel free to get in touch with our [Intercom support team](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support) via phone or email. :)

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09-05-2023 04:04:43

S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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08-06-2023 04:05:04

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