Urmet 1130/16 Ring intercom doesn’t open the main gate

I connected my Urmet 1130/16 to the Intercom ring but I have 2 issues:

  1. I cannot open the main gate (I hear a “zzzz” sound from outside of my building in the speaker but the door doesn’t open)

  2. Each time I try to open the gate I receive a ring notification on my Ring app

I followed all the app cablage indication that are:

A2 port 1

A3 port 2

A1 port 6

A5 port 9

A6 port CA

Please help me. Thanks!

Hi @Loselli82. Try posting in this thread here, where other neighbors have found help troubleshooting their Ring Intercom.