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user68509

Upgrading my account

troubleshooting

ring-protect-plans

If I upgrade my account will the current account I just repaid for in August go towards the new amount of the one I want to upgrade to?

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27-11-2023 03:32:09

Responses (3)

P

Pethfen

I had a door bell on the basic ring protect but purchased a cctv camera and so have the protect plus support which is a trial until December 17th but I have also purchased this as an upgrade so both my door bell and camera will have saved recorded video etc My question is that from December 17th I will have two protects ongoing , so should I cancel now the basic protect or should I cancel it after my protect plus is initiated December 17th Thanks

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27-11-2023 11:27:38

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T

Tom_Ring

Hi Neighbors. Feel free to visit this Community post [here](https://community.ring.com/t/ring-plan-upgrade/103038) to for information on this concern.

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28-11-2023 05:11:29

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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28-12-2023 05:11:31

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