Upgrade or downgrade? 2nd Gen or doorbell 4

Check out our Video Doorbells Comparison guide below, which lists the feature of each model. You’ll see that 1080p HD is the common video resolution of our battery-powered Video Doorbells.

Check out also your RSSI in the device health section of the Ring app, to ensure for optimal wifi signal. For further assistance with this, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.