Upgrade or downgrade? 2nd Gen or doorbell 4

So far I have had the ring doorbell 4 £179rrp after upgrading from my gen 2 2020 ring doorbell £89 for around 2 days.

I am currently regretting my decision…

I have noticed that the picture quality is poorer than that of the gen 2, night vision is lesser quality and the camera lens is visible when viewing the camera (never had this issues with the lesser device).

I don’t see how the above plus slightly better battery capacity makes the camera worth the £179rrp.

If anyone is looking to upgrade I would advise against because extra battery isn’t worth the loss in camera quality!

Would love to speak to someone in ring regarding the above issues…

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Check out our Video Doorbells Comparison guide below, which lists the feature of each model. You’ll see that 1080p HD is the common video resolution of our battery-powered Video Doorbells.

Check out also your RSSI in the device health section of the Ring app, to ensure for optimal wifi signal. For further assistance with this, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.