New user and on day 1 and 2 I used to get a notification and then a sound alert (scream for motion) I then changed this to the Someone the Door but since then I do not get the sound only the notifcation message - does anyone know what I am supposed to adjust /change etc. Sound level on phone and the app are all working
No idea what this means, sorry:
_ (scream for motion) I then changed this to the Someone the Door _
Hi there, @RJAS. It sounds like you are referring to the Ring app alert tones. These can be changed from the device page in the Ring app. While logged into the Ring app, open the menu, select device, select your Doorbell, then select Device Settings. In there you will see notification preferences, in which app alert tones will be an option. Here you can choose what sound you’d like to play for the tone. I hope this helps!