Undelivered package

Ups says they delivered my package to my front door but I never received it! I’ve video surveillance showing they never came to my door today. Ups claims says to contact seller for a replacement! I don’t see any option here for that. I got charged and never received my doorbell

Hey @ali494maria. If you are trying to follow up on a Ring package delivery for products you ordered from Ring that were never received, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.