Unclogging a device/account from old email account

I had a yahoo email account that was hacked and no longer accessible. I need to detached my device/account from this account. Until now it is still showing as log on to my old iPhone X / yahoo account. I appreciate any advice. Thank you

It says I am still log in to my neighbors app since 4/26/2019

Hello @vilfam_61 ,

Unfortunately, here in this “peer-to-peer” Community Forum, owners of Ring Products can share information and possible helpful tips. But for fixing your Ring email account, you’ll need to telephone Ring Support at:


Unfortunately, due to the Covid-19, their available hours have been changed also:


I hope you find this information helpful. :slight_smile:

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