I feel, but I have to say, the bigger picture is:
A Ring customer is a happy customer for years. Some Cloud camera manufacturers have to discontinue service before you’re even done using their product (see GuardZilla for a great example). And then the customer is stuck having paid a subscription sometimes for a year, with a camera that doesn’t work on its own because the Cloud end of the service has been turned off.
Generic Cloud cameras tend to lose Wi-Fi and have to be reset-repaired, and again you’re always at risk of them turning off their servers.
Ring. Doesn’t. Do. Any. Of. That.
So while I’m IRRITATED that I can’t rotate one view for one of my clients because of some design limitation I don’t know and can’t imagine is even real (you can rotate other cameras including the tiny plug-in indoor camera, which I regularly hang indoors in windows upside-down), the bigger picture is Ring delivers a *working* product that *just works* and *resumes service on its own* when it goes down.
Not even Arlo can compare to the ease of using Ring. And I’m still not convinced Arlo will be here in two years.
So it’s not all bad with Ring. I would still encourage you to choose Ring over any other Cloud camera product.
Edit to add: Even though I make less when I install Ring than I do when I install super-high-res NVR systems, Ring is the *only* Cloud camera product I recommend for now.
~ daniel ~