Same here! I’ve just installed a new Ring Doorbell Wired. I can connect to live view only 60% of the time despite having 35RSSI and putting the doorbell within meters of an access point. All other cameras (x6) work 100%. Snapshot, presses, Motion notifications work perfectly - just not live view.

Hey neighbors! Try out the [Rapid Ring app](https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information), as it is designed for the quickest access to live view. Good call on checking out your [RSSI in the device health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), as this will ensure for optimal wifi signal. Feel free to let us know how this goes! :)

Is everyone still having this issue? I have a video doorbell 2 and suddenly I am unable to view the live stream from IOS. It works fine through a desktop browser (chrome) and the android app. status.ring.com shows an issue on the 8th, but it says it has been resolved. I'm still having this issue.

I am still having this problem with live view being inaccessible. It’s been 2 weeks now. When is ring going to fix this issue???

Hi I have the same issue. All other users can access live view but not me. De-installed app, check WiFi signal etc all good. Installed rapid ring but that has a fault that keeps bringing up the volume panel repeatidly. Completely stumped. Time to upgrade to alternative device I think