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Unable to subscribe to Protect plan
cs-support
ring-protect-plans
Am trying to add a new credit card and subscribe to your protect plan but it gives me error saying - OOps Something went wrong here, please try again. I have tried multiple cards, none of it is working.
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05-09-2023 10:22:05
Responses (1)
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Caitlyn_Ring
Hi @user57361. Make sure you're using an up-to-date web browser, and turn off any VPNs when trying to update your card information. If this issue persists, please reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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07-09-2023 09:39:28
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