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Ring Security Cameras

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Unable to cancel my plan
cs-support
ring-protect-plans

![image|690x271](upload://eXKgeUv60XZk3byFjIlmyuBfge3.jpeg) I got this error page every time I tried to cancel my subscription. All the devices on my account have been deactivated.

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02-10-2023 10:17:24

Responses (3)

  • L

    [quote="nauisica, post:1, topic:230456"] page [/quote] are you login to the correct account where your subscription plan attached?

    0

    03-10-2023 02:26:52

    • J

      Hi @nauisica. The suggestion mentioned by @lalalala is a good step to take. If you are logged into the correct account, try using a different web browser to log in and cancel your Protect Plan. Try using a different phone, tablet, or computer as well. If these steps do not work, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.

      0

      04-10-2023 06:11:45

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        03-11-2023 06:11:46

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