Hello - I was just wondering if I could initiate a returns process here? The help pages stated that I should post this on the community board.
Many thanks in advance.
Hi @a.a23. The Community is actually a neighbor-to-neighbor forum rather than a direct line to support. For a return, you’ll want to reach out to our support team directly so they can help get that process started. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. 
Did you manage to contact Ring support ?