Ring Video Doorbells

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U
UK Installation Ring Pro 2 - wired and Honeywell DW915 -wired
hardwired-video-doorbell
troubleshooting

HI Guys, looking for some help with the installation of my new Ring Doorbell Pro2 (wired) and Existing Honeywell DW915 digital chime (wired). The doorbell is supplied with transformer 24vDC and the chime operates on 8vDC. If you're able to share a diagram, it would be really appreciated as currently my Ring app is the only thing that rings when someone is at the door. Thx

371

0

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17-07-2023 09:17:47

Responses (3)

  • T

    Hi @user51435. As you can see from this compatibility list [here](https://support.ring.com/hc/en-gb/articles/115003008663-Ring-Video-Doorbell-2-Chime-Kit-Compatibility-List), this chime kit is not compatibility with the Ring Pro 2.

    0

    18-07-2023 06:45:15

    • U

      Thank you Tom, I had checked out this list which hadn't listed the 915 as incompatible. https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List Perhaps they have updated. Cheers

      1

      19-07-2023 08:23:59

        T

        Hi @user51435. The Help Center article you shared is specific to users in the US and Canada. The one I shared is for users in the UK. Happy to clear this up for you. Cheers.

        0

        19-07-2023 05:50:52

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      18-08-2023 05:51:47

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