Hi @samu, Thank you for sharing your case with Ring Community! We advise you to check wifi signal strength—or RSSI (Received Signal Strength Indicator)—in the **Ring app**: 1. Open the Ring app. 2. Tap the **menu (☰)**. 3. Tap **Devices** and select the Ring device you'd like to check. 4. Tap the **Device Health** tile. 5. Under the **Network** section, look for **Signal Strength.** * If the RSSI value listed is green, your device has a strong signal. If it is grey, amber, or red, it may have a moderate to weak signal. * The ***larger*** the number after "RSSI-" the ***weaker*** the signal. * For example, a device displaying "RSSI-36" has a ***stronger*** signal than a device showing "RSSI-64". You will want your device RSSI value to be below 50 and upload and download speed to be greater than 2mbps. You can find the instruction by clicking [here](https://support.ring.com/hc/en-gb/articles/360020638172-Test-your-wifi-connection)​​​​​. More information You can read more information on Wi-Fi environments and how certain materials can disrupt the Wi-Fi signal strength in the Help Center article below. ''[How to improve your Wi-Fi connection and speed](https://support.ring.com/hc/en-gb/articles/360020044511)​'' ''[Improving your Ring device connectivity](https://support.ring.com/hc/en-gb/articles/360030391371)​''​