Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Two motions back to back
The Ring Flood Light and Doorbell does not record motion that is back to back. Yesterday I had someone break into my house. It recorded him coming up the stairs but not when he left. The second recording that did not happen cannot be added to the police report. I didn't have a second record that shows that there is a huge security flaw in the Ring.
766 •
0 •
0 •
10-06-2021 12:56:42
Responses (2)
- M
Hi, just to clarify there is no Frequency setting for Wired only models like the FLC and doorbell PRO as they all should simply start another video if there is continuous motion after a few second gap. I am not sure why your FLC did not trigger a second video. Have you been able to test it to see if still wont?Wiring a battery doorbell for tickle charge does not charge or any features apart from Ring button light being lit. The Frequency settings on these Battery doorbells does control the gap before a new motion will be recognised, and it’s a feature to reduce battery drain that the Wired models are not affected by.
•0
19-06-2021 12:30:13
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Murray
Do you have Battery cams? If so the this may explain why there is no second motion triggered video you expected.The Battery cams have a “cooldown” or sleep period before a new motion will be recognised. This is a feature of all the battery cams to help save battery power when there is a continuous motion.It does not help in this case, but you can reduce this sleep period to a minimum by setting the Motion Frequency setting to “Frequent”.The Wired only models do not have this cooldown between motions.
0
10-06-2021 14:29:37
•