Two Factor (Multi-Factor) Authentication

This is one of Ring's update which actually did downgrade of the features. Before, I was able to select "Email" for two factor verification. I was able to get the code via email. Ring removed that option and only text message option is available to receive the code. Many people including myself cannot carry their phones to where they work for reasons. In that case, there's no way that one can monitor their house. It says to call the customer service to receive a code or to get help. I did numerous times but only response that I get is I can't log in w/o a phone. That's a bizarre. Not sure why they removed "email" option telling that's unsecure? Which one is more unsecure... getting the code via email or not being able to monitor their house? Not sure what they were thinking when they updated or upgraded their features... this is actually downgraded feature...