Two Factor Authorization Problem

I have an IT guy who helps me keep my infrastructure, including my Ring devices running. Periodically, when he logs into my ring account I get a 2FA text message on my phone. I travel a lot. When I am on an airplane, I don’t get the text message, nor can I call my IT guy to get him the code.

How can I setup my account to fix this problem? Can I get the 2FA code sent to multiple phone numbers? Can I use e-mail instead text messages? Any other ideas?

HI @mikeschumann. There isn’t an option to have your Two-Step Verification code be sent to a different phone number or multiple phone numbers. Thanks for sharing your feedback, and you can add your suggestion to our Feature Request board. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!