General Topics

Not sure where to look? Browse general posts, topics, conversations and more.

D
Trying to talk to someone at Ring on my order. Package was damage in middle of shipping. Need update
cs-support
billing

Trying to talk to someone at Ring on my order. I received a shipping status update that the package was damaged during transit and it was shipped back to Ring. That was a week ago and I have no other updates. Trying to see in another package is on way,etc. I cannot find a way to actually talk to someone through the US 800 number. Need some guidance on how to pursue. Thanks (no good category/sub category to choose for this post)

569

0

1

24-06-2022 19:42:21

Responses (1)

  • T

    Hi @DanNoah. For this concern, you'll have to contact our support team directly. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    1

    24-06-2022 23:03:16

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members