Ring Updates
Try the New Rapid Ring App Today
The Rapid Ring app is now available for your iOS mobile devices! The classic Ring app is a powerful tool that allows for great control over your devices and their many settings. However, there are times when you receive a notification from your device and you want to start streaming ASAP. This is when the Rapid Ring app is most useful. Rapid Ring is a "light" version of the classic Ring app. It includes the status of your Ring devices, the ability to activate Live View and respond to an event as quickly as possible. Learn more about Rapid Ring in this [Help Center article](https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information). Please note, once you install the Rapid Ring app and turn on notifications for your devices, you will no longer receive notifications from the original Ring app. You will now only receive event notifications directly from the Rapid Ring app for speedy answering. Go download it today! You can find it in the [App Store](https://ring.com/ios) (for iOS devices) and the [Google Play Store](https://play.google.com/store/apps/details?id=com.ring.answer&hl=en). Just search “Rapid Ring”. Note: The Rapid Ring App is currently only available in the UK, US, Australia, and Canada.
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17-09-2019 09:55:25
Responses (11)
- D
Are you guys going to get this Rapid Ring app into the Amazon Kindle store or on the Echo Show? Seems crazy since Ring is owned by Amazon. This app is SOOO much faster on my iphone and I'm sure it would be a great success on kindles or Echo Shows
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28-11-2019 08:20:52
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1I'm living in the Netherlands and I want to use de rapid ring app also. It is not in the Applestore overhere. Can you tell me when it's coming to the dutch Applestore?
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02-01-2020 04:19:59
- C
Dear all, I have an old tablet Asus Zenpad S 8.0. It runs Android 6. The classic Ring app runs perfectly but the Rapid Ring app does not show live view. It just stops at 'activating device' screen for a couple of sec then showing 'live view ended'. Could someone help? Thank you.
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14-01-2020 01:25:57
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MHey @chuoitieu! This should definitely not be happening, as the Rapid Ring app is designed to be most efficient with quick live access to your devices. I recommend removing the Rapid Ring app and reinstalling it. Please ensure to accept all permissions as prompted by your mobile device. If this concern persists, try checking for any mobile device factors such as bluetooth, VPNs, security apps, or other streaming apps. Sometimes, certain connections or 3rd party apps running in the background can conflict with other applications on your mobile device. Let me know how this goes! :)
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14-01-2020 04:11:58
CThank you @[Marley\_Ring](https://community.ring.com/t5/user/viewprofilepage/user-id/95). I actually factory-reset the table and install Rapid Ring from Playstore but still doesn't work. Is Android 6 an issue? I know some apps stop support Android version lower than 7. Thank you. TD
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14-01-2020 09:06:07
MGood question @chuoitieu. Our apps should certainly work with your Android version, although an older operating version may have a varied experience with performance depending on mobile device features, make, and model. When viewing the Ring or Rapid Ring app in the Android playstore, there will be an "additional app information" section on the page which will show more compatibility details. As Android features such a wide variety of available apps and widgets, if the Ring apps are still not operating as expected, check out our [help center article on conflicting Android apps](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App).
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14-01-2020 10:29:49
CSo this has been out for several months now, and yet there is still no option to use the actual Ring notifications (or vibration alert pattern) that the normal Ring app uses, and instead it still uses the text notification sound, which is if no use whatsoever. The ability to use the Ring alerts was submitted as a feature request ages ago and there's still no sign of it coming? That's pretty annoying.
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08-02-2020 12:44:09
BThis. This is one of the things keeping this app from being perfect. The other is, if I click my notification for motion or someone ringing the bell jump right to the video, don't make me hit "go live"
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21-02-2020 09:13:18
- S
Installed Rapid Ring on my Galaxy S7 but no longer get notifications on either App Ring Doorbell Pro Added Rapid Ring (1.8.0) but Motion detection and alerts no longer work in either application - Rapid Ring Live View and doorbell chimes work as well as the voice interface - Rebooted Galaxy S7 but made no difference - Galaxy S7 App settings allow notifications for the two apps Ring Application (3.24.0) - Modes Off (only 1 doorbell); I did try the Away feature but not required - Ring Alerts On - Record Motion On - Motion Alerts On - Turning some or all off does not help - Device Health is Good - Live View Works - Zone is set properly Rapid Ring: Front Door is Online - All Alerts are On - The interface works but no alerts Is this a possible conflict with the new Modes feature on the main app which I do not use?
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01-04-2020 04:06:23
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SIgnore previous post as Rapid Ring is now working. Verizon pushed a software update recently and the application started functioning properly. Possible something was damaged in my phone and the update accidently fixed it.
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09-04-2020 07:44:14
CThanks for the update, @Somewhere\_in\_Massach ! Glad you're back up and running :)
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17-04-2020 04:23:02
DHi, I just found this app today but the Modes are not working properly. Any chance this will get addressed? I have certain cams off while we are at home to block viewing. They seem to all work when truning on Motion Alerts in the Rapid Ring app. It does not seem to matter what setting is in the orginal app and it appears the Rapid Ring app overrides the setting disctated on the main app. Can someone look into that since it is now rollled out to all users regular less if they can set Modes on and off?
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28-04-2020 03:20:44
MHi @Dww! The Modes feature is rolling out to all users as we speak. If you do not have it available, it should be soon. We appreciate your patience while we get this feature to all neighbors. In the meantime, there are various settings in your app that can control all of your devices, such as motion snooze. In regards to the Rapid Ring app, this app is intended to get you the quickest connection to live view. There are no settings other than notifications for the Rapid Ring app, in which notifications priority will be based on which app (Rapid or Ring app) you've toggled the alerts on in. I hope this helps! :)
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28-04-2020 03:44:16
- C
Hey neighbors. As of December 1st, 2022, anyone that actively used the Rapid Ring app was logged out and will no longer be able to use the Rapid Ring app moving forward. Since the Rapid Ring app was introduced, several performance enhancements have been made to the Ring app so that the Rapid Ring app is no longer needed. A new Live View widget is also rolling out for the Ring app on iOS and Android. This widget allows you to quickly and easily access the Live View on your Ring Doorbell or Camera. To learn more about this feature and how to set it up, check out [this Community post](https://community.ring.com/t/feature-release-live-view-widget/193016) in the Ring Updates board. :)
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27-03-2023 07:38:24
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NickM
I installed the Rapid Ring App for the first time last night and I have to say it is a big improvement on the main app with regard to speed of opening alerts. I have tried it on my home wifi and also on '3G / 4G' and speeds are quite similar. I had a little issue changing the notification tone back to my preferred tone from the default tone, but Google helped me with that, and that is done in Android itself not inside the app. I also like it as i can now install this app on my wifes phone, gives her the ability to see the cameras with a very simple app which is not over complicated with functions she doesnt need. A good addition I would say.
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01-11-2019 09:05:55
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