Hi,
I am having a bit of trouble reconnecting my Chime to my network using the Ring app (Android) - I have had the Chime for a while and it had always worked fine but stopped connecting so my thought was to remove the device and set it up again (it was very easy the first time!).
I am essentially getting stuck in a loop at the end of step 9 of Ring’s ‘how to set up a Chime’ guide https://support.ring.com/hc/en-us/articles/115001773546-Setting-Up-Your-Ring-Chime-in-the-Ring-App - I get as far as selecting the Chime Wi-Fi network, and when I return to the app from my Wi-Fi settings it immediately sends me back to the ‘Is the light on the front of your Chime pulsing slowly?’ screen with no other message, no matter how many times I try.
Any help would be greatly appreciated here!