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J
Trouble Re-Adding Chime Device
wifi
troubleshooting
chime

Hi,I am having a bit of trouble reconnecting my Chime to my network using the Ring app (Android) - I have had the Chime for a while and it had always worked fine but stopped connecting so my thought was to remove the device and set it up again (it was very easy the first time!).I am essentially getting stuck in a loop at the end of step 9 of Ring's 'how to set up a Chime' guide [https://support.ring.com/hc/en-us/articles/115001773546-Setting-Up-Your-Ring-Chime-in-the-Ring-App ](https://support.ring.com/hc/en-us/articles/115001773546-Setting-Up-Your-Ring-Chime-in-the-Ring-App)- I get as far as selecting the Chime Wi-Fi network, and when I return to the app from my Wi-Fi settings it immediately sends me back to the 'Is the light on the front of your Chime pulsing slowly?' screen with no other message, no matter how many times I try.Any help would be greatly appreciated here!

2762

0

2

09-09-2020 17:17:16

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