It appears that Ring doesn’t trigger the door bell notification & chime if I’m looking at the live video feed through the app at that point in time. While I can see the point for that, I think it should be configurable so that I can still get the notifications & chimes.
My use case is that when I’m waiting for food delivery I have the live feed open to see when the delivery guy is coming, but the app itself isn’t always within my field of vision so I’d still like to hear the door chime in case I’m not looking at the screen.
Please make this an option in the settings, it’s my main gripe with the app!