Transfer of Ownershipg

Hi

I bought a camera off amazon thinking it was a brand new one but what turned up was a second hand one. When intried to connect I had to request ownership of it he teansferred to me. This still hasnt happened. What happens if the previous owner doesnt do this?

Cheers

Rob

Hi @RobHewitt. The device ownership transfer process can take up to 15 days from when you initially request it, depending on the action taken by the original owner. We have more information on this here. If you have any further questions about your request, please give our support team a call at one of the numbers available here.

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