Timezone - UK time


Phone is correct (currently on BST or GMT+1 - til October) address for ring device location is correct. But on the live view it shows as GMT+0

Is this a known issue? I cant seem to find somewhere to change the time setting for the device?

Hi @Tride. Your timezone should be the same as the timezone that your phone is formatted for. First, ensure that your Ring app is up to date as well as your phones OS. If you still have a mismatched timezone, you’ll have to contact our support team to investigate this concern. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.