Theft Replacement

I was told that a new camera would be sent out to me following submitting a theft report.
Its been nearly a month and ive heard nothing. Ive tried eeplying to the email i recent only yo be told its not monitored.
Im going round in circles for customer support…help please…???

Hi @CjHobbs. For this concern, it would likely be best to follow up with our support team via one of the numbers here. Since the Ring Community is a public forum, we do not have access to account details or previous support tickets.

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