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C

CjHobbs

Theft Replacement

hardwired-video-doorbell

cs-support

Hey, I was told that a new camera would be sent out to me following submitting a theft report. Its been nearly a month and ive heard nothing. Ive tried eeplying to the email i recent only yo be told its not monitored. Im going round in circles for customer support......help please.....???

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30-10-2023 04:28:01

Responses (2)

C

Caitlyn_Ring

Hi @CjHobbs. For this concern, it would likely be best to follow up with our support team via one of the numbers [here](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus). Since the Ring Community is a public forum, we do not have access to account details or previous support tickets.

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31-10-2023 07:00:08

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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30-11-2023 07:00:22

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