The battery lose power

My Ring doorbell is new., and The battery was charged al 100% and the eléctrical wired was connected., after 5 working days the Ring doorbell has no more battery…, what happended ??? If the electrical wired is conected too

Hi @user71184. What is the RSSI for this device? This information is found in the Device Health section of the Ring app. Additionally, how many events are you recording per day?