Technical support

had a problem with the app where in modes ,if i want to custom mode settings for cameras i get a pop up telling me that : our system is experiencing a delay : called technical support ,but unable to help said to me they will be in contact in 48 hours , never heard from them again .
how can i check if they are still working on the problem or have conveniently forgot.

Hi @tony888. Since you’ve already contacted our support team regarding this matter before, it would be best to follow up with them for more information. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: