System wont allow to cancel Ring Plan: "The resource you were looking for could not be found"

When I get to the final step to cancel a Ring Plan I get the following response in red font: “The resource you were looking for could not be found”.

Please help.


1 Like

i get the same message and they already charged me for the second month after i succeed to cancel it …

it’s a big drama working with RING !!!

Hey neighbors! If you’re unable to cancel your Protect Plan from the website, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.