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Switch ring doorbell and have to sign up to a new plan.

Hopefully someone can help. I had an original ring doorbell and have upgraded to the new pro 3. I have just been informed that my videos are not being saved and that I need to sign up to a plan. Problem is, I already have a plan with the original doorbell. Does this not transfer across?

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07-06-2020 07:28:41

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    > @BigBen wrote: > Hopefully someone can help. > > I had an original ring doorbell and have upgraded to the new pro 3. > > I have just been informed that my videos are not being saved and that I need to sign up to a plan. Problem is, I already have a plan with the original doorbell. Does this not transfer across?Have you removed the original doorbell from your subscription?

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    07-06-2020 10:43:23

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