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Suspicious Email from Ring QA?
account-settings
troubleshooting
ring-protect-plans
Hi all - this week I received an email from “Ring QA” (email: XXXX@XXX.com). Email seemed to indicate I had devices offline (I don’t) but also that my protect plan wouldn’t renew (but with missing dates). Seemed shady so just trying to understand why I received this & if it’s legit. Screenshot posted below
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05-04-2024 02:28:39
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Tom_Ring
Hey there, @Irish0468 . I can confirm that this email is not malicious. However, some neighbors did receive this email by mistake. Sorry about that! Had this email been not sent out to you in error, there would be dates in there relevant to your Ring Protection Plan. In short, you can disregard this email and not worry about it. Thanks neighbor!
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08-04-2024 04:40:58
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