I paid for a year. Recently moved and now my app is saying I’m not on a plan. Anyone have this issue or know how to fix
Hey @Rey1127. When you move and set up the devices on a new location, you will need to cancel your old plan on your old location and then subscribe to a new plan on your new location. You can learn more about how to do that in our Help Center Article here. If you have any issues when doing this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.