Subscription getting cancelled

Hi I was just trying to see I got an email to say my yearly subscription plan had been cancelled for no reason yet the money got taken from my account? Had this happened to anyone else

Hi @Angie5. We don’t have access to your account details on the Ring Community, since it’s a public forum, so this concern would best be handled with our support team. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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