Subscription before trial ends / adding extra devices to subscription

UK Topics General Inquiries Ring Protect Plan UK
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1

Hi

I have 9 days left on my trial of the Ring plan. I have 2 questions.

  1. If i subscribe now then will i lose those 9 days?

  2. i have bought a ring spotlight but it will not be installed for another 20 days. So, If i subscribe now then will that device automatically be added to my subscription (for Ring Plus)?

Many thanks

2

Hi @CCRing. Great questions. If you subscribe during your trial period, your subscription will not start until the end of the trial. If you add a new device shortly after you subscribe, it will not change your subscription status. Look over this Help Centre article here for more information.