Subscription activation

How long does it take for the subscription to be activated? Just purchased one but still not showing in the app on my phone


Hi there, @Ev_B! When you subscribe to a Protect Plan, this should take effect immediately or within a reasonably short amount of time. Please ensure you’ve subscribed using the intended Ring account and location of your Ring devices. Once a Ring device is successfully subscribed, it’s next events should be recorded. You can also confirm your subscription status by logging in at and visiting the plans section. I hope this helps! :slight_smile: