Streaming Error Ring Doorbell
I have two Ring doorbells and one stick-up camera. The front door ring doorbell always has a streaming error yet I get motion alerts. I can rarely get a live view. On the other ring door bell and stick-up camera located towards the rear of the property works fine always. I have 2 boosters, perfect wifi, no issues with anything else in my home besides that one ring doorbell. So, don't tell me it's a connection issue or something related to that. Everything on my end is fine. With all these customers complaining about the exact same thing there should be no reason why Ring can not fix this issue for their customers. This is unacceptable and has been happening for months. We as customers should not have to pay all this money for a defective product and false advertising. Please fix these issues and stop giving us generic so called "help" procedures that doesn't do anything. I have un-installed and re-installed the app, checked speeds with wi-fi on and using cellular data, all my signals are green on the app.
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03-02-2021 04:47:19
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Marley_Ring
Hi there, neighbors! As mentioned prior in this thread, any streaming error has been resolved as of Feb 3, 21:07 UTC, and you can keep an eye on the status of Ring [here ](https://status.ring.com/). If you’re still experiencing any concerns with your devices, please check out our [live view troubleshooting article](https://community.ring.com/t/live-view-not-activating-and-connecting-troubleshooting-tips/249). For more in-depth troubleshooting, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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08-02-2021 10:18:49
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