stickup cam deteriorating

I have two stickup camms purchased in 2016. Both have experienced deterioation of the gasket (?) around the camera lense. In one has dried up and cracked and the other has dried up cracked and fallen off completely. Were these gaskets (? not sure what to call them) there for cosmetic or another purchase. will they continue to hold up to the weather or do I need to start looking for replacment

Hey @sengerlewis. For any concerns about physical damage or wear on your device, you’ll want to reach out to our support team at one of the numbers availablehere. They can look into the warranty of your device as well as its performance and determine if anything needs to be replaced. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19here to see how to contact support. :slight_smile: