Stick up cam 3rd gen won't connect to new Internet

I have just had my new wifi installed and my camera won’t connect to it. I have tried all the steps that ring suggests to get it connected but the blue light just flashes. Can anyone give me any other was to get it to connect?

Hi @user25532. If you have tried all the basic troubleshooting steps for your concern, the next best step would be to give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.