Smart Lighting
Browse posts, comment, and join in the discussion about Ring’s battery and solar powered smart lights.
S
Steplight failures
solar-smart-lighting
troubleshooting
Hello - I have installed solar steplights in 3 spots of our deck…I’ve since had two of them fail, first one had water ingress and after messing around with customer service finally got it replaced. I just had another fail…just stopped charging. I’ve replaced the battery, and tried charging via different USB cables…seems the failure rate is very high! Can anyone advise what a good next step is?
221 •
0 •
1 •
10-02-2024 05:23:37
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @scwling. I would suggest following up with our support team about these failures. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
1
12-02-2024 05:18:39
•