Same for me. I use a Mac for work, and now the desktop app is dead, I am forced to use the ring website. It forces me to re-log in each time I click on a notification to see the live view, and by the time I’ve logged in, the person at the door has gone.
This is a huge backwards step and makes no sense whatsoever.
Looking for alternative doorbell.
When someone is at my door, or I get a motion alert and I quickly want to bring up my video feeds, I can’t because I’ve been signed out of the browser again! It defeats the purpose when it is so inconvenient to access.
I will tell you this, if a competitor offers a web app that doesn’t do this, you will lose my business to them.
This option doesn’t work. I’m constantly getting logged out several times per day. Such a frustrating experience. I want to be able to respond to alerts quickly, not have to sign in everytime and often go thrrough 2fa even though I’ve asked to be remembered. Please fix this.
I agree, it’s so frustrating to have to connect again every time I want to open my live feed in my web browser… It doesn’t add any layer of security as the fields are automatically filled in by Chrome…
Doesn’t help, it’s not what the issue is…
The issue is that it’s keep asking for login when opening the live feed, even if you’re already connected.
This is absolutely pathetic that I need to enter my password every time I want to go to live view, by the time the password is entered I’ve missed what I wanted to see. Stop conflating your paranoid brand protection with protecting users privacy and just fix this issue - everyone knows you are being painful in response to your negligent past and you could have put built effective controls in the first place.
Not solved for me. I can never stay logged in for 24 hrs on Chrome. I probably have to log in 5-6 times per day. No clearing cache, etc. during that time.
Still broken, why ask to save credentials, “are you sure?” … etc, and then not honor that???