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Standalone motion sensor not turning on battery floodlight

Hello, everyoneI recently bought a Ring smart light motion sensor to pair with a battery smart floodlight I bought last year. The floodlight hangs on the eve shining into our backyard and I placed the motion sensor inside of our back porch near our door. The idea is that when someone steps out onto the porch, the floodlight will automatically switch on. I have them both in the same lighting group but it is very inconsistent. Most of the time, I get an alert from the app saying the motion sensor is detecting motion but it does not actually trigger the floodlight. I also have a schedule where they do not send motion alerts from 8 am to 6 pm. However, this problem is occuring outside of that time frame. Does anyone have any suggestions or thoughts? Thanks!

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20-09-2020 05:30:22

Responses (1)

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    Hi @SpyderDan1985. Have you tried deleting the Group and setting it back up again? If not, I'd recommend giving this a try as it will refresh the connection between the devices in the Group. You can find steps on how to delete and set up a Group in [this](https://support.ring.com/hc/en-us/articles/360024056432) Help Center Article. Let me know if that does the trick for you! :)

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    21-09-2020 16:23:05

      S

      I have tried this but it still seems to be very inconsistent. Is there anything else I can try to make sure the standalone motion sensor triggers the floodlight in the lighting group?

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      26-09-2020 04:40:02

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