We have a Ring solar spotlight for the backyard. It worked great for about 3 months and went off line a few weeks ago. We have tried resetting it several times. Plugged the battery in and it was already fully charged. Thoughts on what else we can do?
Thank you!
Hey @myportman. Since you have tried the reset and it has been to no avail, it would be best to follow up with our support team on this concern. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 hereto see how to contact support.