Ring Security Cameras

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A
Spotlight Cam Pro Wired
hardwired-security-cameras
installation
cs-support

Early hours in the morning yesterday the security light came on had to turn it off it then came back on again.After that the power supply to stop working I have called ring who wasn't really much help told me to purchase a hardwired kit for cameras spotlight cam plus only to realise after Installation by a qualified electrician recommended. Has anyone else had an issue with their power supplies to stop working the fuse has been changed I still the same

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22-09-2023 14:12:02

Responses (2)

  • C

    Hi @andys75. The Spotlight Cam Pro Wired is the Spotlight Cam Battery with a [Hardwired Kit](https://en-uk.ring.com/products/hardwired-kit-usbc-cameras) included. Make sure the Hardwired Kit is [securely installed](https://support.ring.com/hc/en-gb/articles/12276448415252-Hardwired-Kit-for-Cameras-Installation-Guide) with the Camera, as the Camera won't receive sufficient power if the Hardwired Kit isn't properly installed.

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    26-09-2023 17:03:58

    • J

      A post was merged into an existing topic: [Spotlight cam pro battery plugged in but says in battery mode](/t/spotlight-cam-pro-battery-plugged-in-but-says-in-battery-mode/186565/78)

      0

      02-10-2023 18:31:38

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