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Ring Security Cameras

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Spotlight cam flashing blue and white

Hey, has anybody any idea what i can do? My spotlight cam is flashing blue and white. Tried to do a hard reset while holding the button a the top for 30 seconds but that didn't helped. This happened after recharging the battery.

66301

0

4

19-03-2020 07:05:56

Responses (22)

  • C

    Blue or white flashing from the setup light can be an indicator of a device action such as setup mode or an update. The best step is to check your Ring app to see if you have a [good RSSI](https://community.ring.com/t5/General-Questions/Your-Ring-Device-RSSI-Good-vs-Poor/m-p/751), or signal strength, in the Device Health section for your camera. If your device is offline or not connecting, please try the following in order: * For Spotlight Camera Battery, ensure your batteries are fully charged. * For Spotlight Camera Wired, power them off, then back on after a few moments. * Press the setup button on the cam to see if your camera will reconnect, or the light patterns change. * Perform a reset on the camera by holding the setup button for 20 seconds. If the above steps do not result in successful setup or operation, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    23-09-2021 10:31:31

    • C

      0

      01-10-2021 11:03:06

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