Hi. Iv just installed 3 spotlight cams. The first one is fine. The second one intermittently says battery door is open. The third says it all the time. Iv checked the doors and they click in place. Iv reset multiple times and no joy.
Are you absolutely sure the door is completely closed? Is it uniformly closed all the way around? Have you pulled out the battery, put them back in, make sure they fully click into place, and then close the door? I always make sure the door is sort of aligned with the base of the camera before trying to fully close it against the seal.
A sympathetic rant:
I have the same problem. I notice that all “answers” assume we don’t know how to close the battery compartment door. There is almost no troubleshooting info available; the one time I tried to call customer service all they could do was tell me to call back later.
I’m beginning to seriously regret putting so much money into Ring.