Solar Wall light battery died

My new Wall Light Solar won’t hold a charge. (Neither will the path lights, but I’m still trouble shooting them) I have STRONG full sunlight & it’s in a location that I had a generic solar motion detection light, but goes offline overnight. My path lights did the same so I brought them in to charge separately. I’ve got the Wall Light inside now to charge & I can’t tell if it’s charging as the light isn’t flashing like it did w/first charge. The batteries are dated 2021/01/20, so they aren’t old, but I would like replacements.
Additionally, I noticed that it has an input for a wired charger? What charger is used for this? As it may be a long term answer ?


Hi @Gtfinchy. Can you specify which Solar smart lighting device you have? Is it the Solar Floodlight or the Solar Pathlight? Our support team may be able to better assist in this case as well since you are wanting replacement batteries. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

I bought the Wall Light Solar & find that it just CAN’T keep its batteries charged even though it is in VERY DIRECT Sunlight most of the day. I took it down & FULLY charged the 18650 batteries using an Ultrafire 18650 charger. But, I noticed that it has a barrel plug adapter socket on the back & clear routing for the cord to be used. So… I found THIS " Indoor/Outdoor Power Adapter Barrel Plug for Ring Stick Up Cam Plug-In - White" on Amazon which appears to be just what I need to hardwire it. Anyone tried this or can answer if this adapter works for the “Wall Light Solar”?? (Especially since the “solar” part is pretty much a lost cause. I can’t take the light down every day for an 8 hour charge OR keep a pair of batteries around to swap out as I’d still be taking the unit down every couple of days or so. I DO NOT keep the light on all the time & I disable motion detection from Dawn to Dusk.

@Gtfinchy I noticed you had a second post on the same topic, so I went ahead and moved it into this post to keep everything together. Additionally, I do want to note that the Indoor/Outdoor Power Adapter which is designed for the Stick Up Cam Plug-In will not work with a different device. As such, we do not recommend purchasing this accessory to try and use it with the device you have, as it will not be compatible. As I mentioned above, I think contacting our support team would be the best way to find a solution for your concern. :slight_smile:

I would love to learn more about this issue as I am on my 2nd Ring Solar Wall Light. My first one could not maintain a charge as the others have described.

After technical troubleshooting, it was determined that Ring would just replace the light as it was within the warranty timeframe.

One month into having my 2nd Ring Solar Wall Light…I am having the EXACT same issues.

This light also gets plenty of sunlight, and I have two Ring Solar Step Lights outside as well and they never lose their charge.

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I am having pretty much the same issues. How long are the batteries supposed to last? I have path lights and wall light. My wall light is not even 6 months old, bring it in to charge, charges after 6 hours to 93%, put it out and 20 minutes later its at 70%. I am waiting for replacement batteries for 2 of my path solar lights. I am weary ordering batteries off of Amazon since you never know what you’re getting and if it is what you need to use for the solar lights. Any idea when Ring will have replacement batteries?