Smart Lighting
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Solar Pathway Light battery DEAD!
I have 4 of the lights, 2 all of a sudden went dead/bad. I showed 2 lights offline, did the whole reset thing and nothing, plugged them in and batteries show 100%, unplugged and they go back offline. I switched batteries with the other 2 and the lights work fine, so its not the lights its the batteries. Any suggestions this just started happening today, never a problem before.Thanks in advance
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15-08-2020 02:50:34
Responses (25)
- F
Ya, they’ve been working fine until they weren’t, hopefully the new batteries will solve the problem. All the lights get direct sunlight for a good 8 hours.
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16-08-2020 06:15:48
FRing is sending them. I have the same type of battery for a flashlight, they were shorter then the Ring battery. I think if I did buy a generic battery I would like to see it in person first. It looks like that type of battery does come in 2 different lengths though, which I find weird.
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16-08-2020 19:02:59
CAt least they know what you are talking about...I have chatted with them called them 2 times and nobody knows where I can find a battery..They act like they don't know anything or anywhere I can get a battery. The last rep told me they would send the complete unit and send mine back but I get a email saying it's a solar panel...I don't understand why they would not offer a replacement battery on their website. Or at least help me. I told them ITS THE BATTERY because when I plug it in through USB it reconnects but when I unplug even though it says battery full it goes offline ...I also have a Li-ion charger and it verified the battery does not hold charge..I told the rep all that ...and still the email says Solar Panel (Spotlight Cam/Stick Up Cam)(with Barrel Plug).. pretty incompetent especially from a company offering home security
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20-08-2020 03:21:19
- R
The Solar Pathway lights do NOT recharge. The solar feature does NOT really work. I am on my 2nd set of lights and I see the same behavior. My lights face South and have plenty of Sun. I have other Ring solar devices and the battery is always around 100%. Even the Solar step lights the battery is always around 100%. This is very disappointing. The only benefit is the rechargeable battery.
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22-01-2021 16:09:13
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RAny replies from Ring or others?? I guess no one really looks this?I just got another notification from the Ring app saying reported low battery at 1/21. The Solar on the pathway lights Does Not work. Again, this is my 2nd set. I would love to hear from Ring. Note, I am a huge fan or Ring and have all of their products. I just think this one Does Not work.
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28-01-2021 15:38:53
- F
Guess what, two more dead batteries. This is getting out of hand.
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10-08-2021 21:43:05
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FrenchCamp49er
Anyone? I now have another dead battery.
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16-08-2020 01:27:15
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