Solar panel issues

Hi there, neighbors! Providing power to your Ring device should have not impact on the network connectivity of your device, except for when using a PoE device, and certainly not with a Solar Panel. The Solar Panel provide a trickle charge and nothing else, thus should not be a reason for your device falling offline. For any connectivity concerns, it’s best to check your device RSSI, or wifi signal strength.

Please ensure the Solar Panel is fully plugged in to your Ring device and that there is no debris in the ports. If the Solar Panel is mounted very close to the Ring device, please ensure it is not pressing the Camera setup button. I hope this helps! :slight_smile: