‎Solar panel issues for ring door bell

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Brancoop

Solar panel issues for ring door bell

solar-panel

cs-support

My solar panel is no longer charging and the top of the panel has turned white as seen in the photo. Any suggestions? ![image|375x500](upload://2hgfsHocpDZoIvRotkDUMfTKlSi.jpeg)

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03-03-2022 10:59:14

Responses (1)

C
Caitlyn_Ring
Hi @Brancoop. Would you mind reaching out to our support team about this? They can see if there's any physical damage that might have occurred which would prevent the Doorbell from receiving a charge, and determine what steps to take next. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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04-03-2022 04:31:47
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