Solar Panel connection issues

Question

I have a ring doorbell solar panel that was just fitted but it doesn’t say it’s connected. How do I get it to connect

Justin_Ring · Answer

Hi @usersa271903. I would recommend making sure that the Solar Panel is correctly connected to your Doorbell. You also want to give it some time for your Solar Panel to take some charge after a few hours of direct sunlight. If it has been at least a day and it is still not detecting the Solar Panlel, [reboot your Doorbell using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) to see if it helps. If you have tried these steps and are still having the same concern, reach out to our [support team](https://support.ring.com/hc/en-us/articles/360036196372) for further assistance.

system · Answer

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Solar Panel connection issues

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