Smart Lighting Floodlight does not connect to bridge

no maare what , it just doesn’t connect. tried everything.

Hey @whelan. Are you still having this concern? If you’re still unable to get the device connected, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.